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How do I get a replacement eSIM?

Updated over 2 months ago

If you’ve deleted your eSIM, you don’t need a replacement. You can reinstall it directly from the online dashboard (or the email in which we shared your eSIM after you signed up):

You only need a replacement if you’re moving to a new phone or can’t reinstall the original eSIM. In that case, please contact our support team:

  • In the online dashboard, click Help and reach out to the team.

We’ll issue you a fresh eSIM quickly.

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