If you’re having trouble activating your eSIM, there’s usually a quick fix. Following the checklist below should solve your issue.
Checklist:
Try the traditional fixes:
Try toggling Airplane mode on and off. If this doesn’t work, try restarting your phone. They’re simple fixes, but often effective!
Verify your device settings:
For iOS:
Head to Settings > Mobile Data. Ensure “Turn On This Line” is activated for your eSIM.
Make sure your data settings are configured properly with this article.
For Android, go to Settings > SIM cards & mobile networks > Manage eSIM. Ensure that your eSIM is turned on here.
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